Pipeline Login Help


*Message for parents, relatives, or guardians of students:

I am a parent and I need help logging in to, navigating, and/or processing transactions in my student's Pipeline account.  What do I do?

College officials will only assist the student with access to his/her Pipeline account, which contains records covered under FERPA.  Additionally, students at SBCC are expected to act on their own behalf, not only out of respect for student privacy, but also to fully engage students in college administrative processes that are essential for their success in college.

Please have your student call Enrollment Services (805) 965-0581 x7222 for assistance.  Calls will be returned in a timely manner.  Additionally, visit the Admissions Frequently Asked Questions Page


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Pipeline Login Troubleshooting and Info Guide:

  • Regardless of age, college officials will only assist the student with access to a Pipeline account, which contains records covered under FERPA.   Please have your student call Enrollment Services (805) 965-0581 x7222 for assistance.  Additionally, students at SBCC are expected to act on their own behalf, not only out of respect for student privacy, but also to fully engage students in college administrative processes that are essential for their success in college.

    Calls to Enrollment Services will be returned in a timely manner.  Additionally, visit the Admissions Frequently Asked Questions Page

  • Please Contact Admissions to make sure your namedate-of-birth, and approved ID (usually your SSN) match exactly what is on your file.

    Admissions Contact Info:
  • Your Approved ID could be one from the following list:   Please Contact Admissions to verify what number is listed on your account.

    • Social Security Number (SSN) Most common
    • Social Security Alternate Number (SSAN)  Sometimes called a "999" number
    • California Community College ID (CCCID)  Number assigned to you when you applied to the college through OpenCCC
    • Tax ID
    • Lumens ID (number used when registering in School of Extended Learning fee-based non-credit courses)
  • Accounts may be in a disabled mode for one of the following reasons:

    Most common
    1. You have not been enrolled at SBCC for some time, skipping several semesters.
      SolutionRe-apply to the college.
      *Former students just looking for transcripts?  Please go to http://sbcc.edu/transcripts/ for information.
    Less Common
    1. Account has been disabled due to disciplinary reasons.
      Solution:  Contact the Dean over Student Discipline for information.
    2. Account was flagged for suspicious activity or compromised credentials.
      Solution: Contact IT Student User Support for more information and assistance.
  • Contact IT User Support and request that it be *reset. You will need to provide some personal information for verification of your account.
    *Security Questions are reset at scheduled times*

  • You were assigned a temporary SSN number sometimes called a "999" number when you applied to the college. You will need to retrieve this number in order to lookup your Pipeline login information. Please contact Admissions if you are not able to locate this number.

  • Unofficial transcripts are available through Pipeline accounts for current students only.  Former students can only obtain official transcripts.  Please go to sbcc.edu/transcripts for ordering information.

  • Your Pipeline account will be fully active and available to you while you are actively enrolled in courses. If you are not enrolled in courses, restrictions may apply.  Below are scenarios.

    New, or returning former student: Once you initially open or re-open a Pipeline account by applying to the college, you are given access to most features, but full access won’t be granted until you enroll in a course.  Until then, the following restrictions apply:

    • Pipeline email: Sending and receiving email to SBCC email accounts only (xxx@sbcc.edu or xxx@pipeline.sbcc.edu) Email to and from non-SBCC email accounts will not be sent or received.
    • Pipeline Google Apps: No access to google drive, docs, sheets, forms, and slides.

    The day after you enroll in a course, those restrictions are lifted and you will have full access.

    If you do not enroll and complete a course within two regular semesters (Spring or Fall) the limited access account will be subjected to deprovisioning and eventually deleted. (Note: academic records, personal information, transcripts, ect., will not be deleted and are kept in Admissions and Records.)


Additional Log In Help for Students:


Contact IT Support for Students:


Questions about registration in courses?